Frequently asked questions
Before Mobility I am following a EWEM joint programme, can I apply for the Erasmus+ grant? You may apply for the grant for this programme under certain conditions. More detailed information will be provided by your EWEM coordinator. I am following a Applied Geophysics joint programme, can I apply for the Erasmus+ grant? You may apply for the grant for when you attend an EU partner. Information will be provided by your AGP coordinator. My exchange programme will take place in the United Kingdom, can I also apply for this grant? No, unfortunately due to Brexit this is no longer possible. You may apply for the Holland Scholarship. Check your Faculty's application process. Where can I find a learning agreement? Your exchange faculty coordinator will send you the official Learning agreement. If you have not received it, contact them directly. It is not available on the website. What do I need to do with my completed and signed learning agreement? When your courses have been approved and it has been signed by yourself, the host and your faculty coordinator upload it to Osiris Student. First, you will need to apply for the Erasmus+ grant in Osiris Student to be able to upload it there. I am experiencing delays in getting the learning agreement signed and will not meet the 6-week deadline. What do I need to do? Immediately contact erasmusgrant@tudelft.nl explaining your circumstances, we will advise what options are available for you. Why do I need to do the Online Language assessment? The OLS is not mandatory, it is an assessment to help students with their language development. The EU considers this an important part of your development while studying abroad. You can test your level in your host language with the assessment and see if you wish to follow a course to improve your level. The host university will not sign my learning agreement again, they approved it previously. What shall I do? Fully complete a new Learning Agreement stating your courses and combine your signed Learning agreement PDF with the new Learning Agreement. Should any further changes occur, complete the Changes to the Learning Agreement form within 5 weeks after your arrival. When will I receive my first payment? Once we have sent you your Definitive Grant Agreement we will process the first payment. This may take up to 4 weeks. I have received my Grant Agreement, can I correct information before I sign it? If you see errors in your grant Agreement return it straight away and notify us of what needs changing. Your contract is created using your information in Osiris. It is advisable to update your information in Osiris before applying. When do I need to return the signed Grant agreement? You will receive an email with your Concept grant agreement, it will state in the email when you need to return the document. I plan to travel green to the host university, When will I receive the green travel top up? When you travel to and from the host sustainably, you will need to save your travel documents and complete the travel declaration, upload these documents as one pdf to Osiris Student after your return. Do not send these two documents separately as this can delay payment. I would like to receive a top up for my medical condition, how can I apply for this top up? Indicate that you would like to receive additional financial support by selecting ‘yes’ in the Learning agreement. Upload a medical certificate or official statement about your physical or health problems from a doctor and/or medical/health institute with your Inclusion Top up form. If it is not possible, to provide a certificate or statement send an email to erasmusgrant@tudelft.nl explaining your situation. Follow and complete the regular application process for the Erasmus+ studies or traineeship grant. Once approved you will receive the Top up grant with your first payment. I would like to receive a top up for my for financial needs, how can I apply for this top up? Indicate that you would like to receive additional financial support by selecting ‘yes’ in your Erasmus+ grant application. Upload your DUO (additional/supplementary) document with your Inclusion Top up form as one PDF attachment in Osiris student. If this is not possible, send an email to erasmusgrant@tudelft.nl explaining your situation Once approved you will receive the Top up with your first payment. I did not apply for additional funding when I applied for the Erasmus+ grant, can I now apply for the inclusion top up? No, it is not possible to do this. How can I register my stay abroad details so I can receive FREE TU Delft travel insurance? Login to your Osiris student account, register your stay abroad by following the instructions. More details can be found here under the tab insurance. How can I register for the mandatory Travel safety sessions? I’d like to prepare for all eventualities. You can register here . I heard that there is a disclaimer that needs to be signed and sent to the Exchange Faculty coordinator. Where can I find the document? And when do I need to send it? You can find the disclaimer here . Scroll down the page to the Disclaimer tab. During Mobility What do I need to do once I arrive at the host university? Once you start your exchange programme, if there have been any changes to the courses you will need to complete a Changes to the Learning Agreement (CttLA). Have it signed by the host and TU Delft exchange faculty coordinator and yourself and upload it in Osiris Student after answering the provided questions. The Mobility will give you access to this section after your start date. If you have no changes you must answer with ‘no’. Where can I find the Changes to the Learning Agreement (CttLA)? You can find a copy here . My exchange period has been extended, how can I inform you of the date changes? Complete a new CttLA and upload it no later than a month before your original end date. If you send this form more than a month before the original end date, we will adjust your last 30% payment. If you have no access to the Changes to the Learning Agreement section, contact erasmusgrant@tudelft.nl. I started later than expected and therefore the number of days of my stay will be reduced, how can I inform you of these changes? Complete the CttLA and upload it in Osiris Student. The last 30% payment amount will be reduced. You will receive less than stated in the Grant Agreement because you have made these changes to the dates. During my exchange I have experienced problems affecting my study abroad? I may have to end my mobility period. What do I need to do? Contact your host university, TU Delft exchange coordinator to discuss this further. If you decide to end your mobility, send an email to erasmusgrant@tudelft.nl as soon as possible to discuss the consequences of the Erasmus+ scholarship. If needed, ensure you receive the assistance you need whether that be from your insurance, TU Delft wellbeing and Study department, friends and/or family. I need to send my travel report at the end of my mobility, can I already make a start during my mobility? Yes, you can already start with this report. This is advisable to do, as you will experience so much in the time you are abroad and it will be difficult remember it all. The document guideline is available to download from the website so you can already read about the requirements. After Mobility What and when do I need to upload the required ‘after mobility’ documents? Within 4 weeks – EU survey (online invite), statement of the host (SoH), travel declaration (if applicable). Within 5 weeks – Host Transcript of records (HTOR) Within 10 weeks – TU Delft Transcript of Records (TUD TOR) – not a study progress overview I cannot meet the 4 week deadline for the Statement of the Host (SoH)? What can I do? Send the document as soon as you have it? If you are experiencing problems with the Host university, contact your TU Delft exchange faculty coordinator. When will I receive an invite to complete the EU survey? You will receive this within 24 hours of ending your mobility. The date is based on the last day stated in your grant agreement. This will be sent to your TU Delft email account, check your Spam/Junk, because it will always go there first. I cannot meet the 5 week deadline for the Host Transcript of records (HTOR)? What can I do? Send the document as soon as you have it? If you are experiencing problems with the Host University, contact your TU Delft exchange faculty coordinator. What do I need to do now that I have my Host Transcript of records, I need to have the awarded results/grades added to my TU Delft Transcript of records? It is important that study results obtained abroad will be registered at TU Delft upon your return and to have these results included on your BSc or MSc degree certificate/Diploma Supplement. For your study results to be processed, all faculties have different procedures. The procedures can vary from emailing the Transcript of records yourself to the exchange international office to organising the host university to send your study results directly to the Board of examiners. This is a very important process to be aware of before you leave the host university. Click on your faculty link below for more information, you may first have to log into Brightspace to continue. Architecture and the Built environment Electrical Engineering, Mathematics and Computer Science : Click on Step 9 - Arrangements upon return Industrial Design Engineering Aerospace Engineering Applied Science Mechanical Engineering Civil Engineering and Geosciences Technology, Policy and Management When will I receive my second (final) payment? Once we have processed your EU survey, Statement of the Host (SoH) and if applicable your travel declaration, we will make the payment to your bank account number that is registered in your grant agreement. This can take 3-4 weeks to be transferred. I received an email stating the final payment will be transferred. I have not yet received it, what do I need to do? Check your bank account number stated in your grant agreement. Check your bank statement for the heading/description: Technische Universiteit. If you still have not received the amount, email erasmusgrant@tudelft.nl I have returned from my exchange and received less than 15 EC’s from the host. Are their financial consequences regarding the Erasmus+ grant? If you have received less than 15 EC’s from the host, the E+ Institutional Coordinator must be contacted to justify the reason for this via erasmusgrant@tudelft.nl . Your personal situation will be assessed. You will not be penalized if you have not received your expected EC due to unforeseen circumstances, such as adverse personal or family circumstances, and/or problems with your course selection. TU Delft reserves the right to reclaim part of the awarded Erasmus+ grant where insufficient credits have been obtained with an unsatisfactory justification. I didn’t register that I would be travelling sustainable to and from the host, can I still receive this top up because I travelled by train and bus? Yes, download the form from the website and upload with your travel documents as 1 pdf. This must be uploaded with the Statement of the host. If we have transferred the final payment we will no longer be able to accept your documents for sustainable travel. I will be travelling with my parents by car to the host and returning in a car with fellow students. Can I complete the Carpooling section of the form? No, receiving the green top up for travelling by carpooling can only be awarded if a student has carpooled both directions with fellow TUD students.
